Remote365 in the UAE
Remote desktop and remote support in the UAE
Remote365 is a remote desktop app for teams and families in the UAE. Support colleagues and clients with a one-time session code, reach your own computers unattended by device ID, and meet or chat with your team in the same app, on Windows, Android and the web, with end-to-end encrypted remote sessions.
Updated
- Time zone
- Gulf Standard Time (GST, UTC+4, no daylight saving)
- Pricing
- 15-day free trial, then monthly plans in US dollars
- Works on
- Windows, Android and any modern browser
- Use it from
- Dubai, Abu Dhabi, Sharjah, Ajman, or anywhere with internet
Who uses remote desktop in the UAE?
Common uses are:
- Companies with staff split between Dubai, Abu Dhabi and remote work
- IT service providers supporting several client offices
- Teams working with colleagues in Pakistan, India or Europe
- Families in the UAE helping parents back home with their phone or PC
Can one app handle support, meetings and chat?
Yes. Remote365 combines remote desktop with video meetings (join by code or link, with screen sharing) and team chat with files and voice notes, so a support call can move from chat to a remote session without switching tools.
How do time zones work for teams in the UAE?
The UAE is 1 hour ahead of Saudi Arabia, 1 hour behind Pakistan, and 8–9 hours ahead of New York. Unattended access lets a colleague in another country fix a machine after hours without anyone on site.
What does it cost?
Every workspace starts with a 15-day free trial. Plans are priced in US dollars and billed monthly.
Questions and answers
Can I help my parents in Pakistan or India from the UAE?
Yes. Send a support session code or link for a one-off session, which they join in the Remote365 app, or set up unattended access on their device once and connect by device ID whenever they need help.
Which devices are supported?
The Windows app, Android app (plus the Remote365 Host app for Android devices you want to control), and any modern browser; macOS and iOS apps are coming soon.